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PRIVACY POLICY |
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Hood Packaging Corporation ("HPC") respects the privacy of others and is committed to protecting such privacy in accordance with its Privacy Policy. This Privacy Policy explains HPC's treatment of your personally identifiable information collected by HPC in connection with your activities related to HPC. This Privacy Policy also explains how you can ask questions and make suggestions about our privacy practices and review and update your personal information.
We urge you to review this Privacy Policy periodically as it may change from time to time without notice. Please note that the HPC website may have links to other non-HPC websites and this Privacy Policy does not apply to the practices of companies or websites which are not owned or controlled by HPC. (For your information, the HPC client centre is a secured website and does not have links to other websites that are not owned or controlled by HPC.)
INFORMATION COLLECTED
In the course its operations HPC may collect two types of information about those contacting it: Personal Information and Non-Personal Information.
"Personal Information" is personally identifiable information, such as your name, address, email address, and gender. Personal Information is collected by us when you choose to provide it to us when registering for an HPC service, such as a newsletter, or when you choose to use the HPC website. In addition, if you choose to contact any of our customer service representatives, we may keep a record of that correspondence so that we may fully address the subject matter. We may also receive Personal Information from our business partners and other third parties, provided that such third parties confirm to us that you have permitted them to share such information.
Business contact information such as the name, title, business address, email address or telephone number of a business or professional person or an employee of an organization is not considered Personal Information.
"Non-Personal Information" is information of an anonymous nature, such as an Internet Protocol Address (IP Address), the domain you may have used to access an HPC Service, the type and version of browser or operating system you may be using, and the website you may have come from and visit next. Aggregate information, such as demographic statistics of our users (e.g. average age or geographical allocation of our users), number of visitors and average time spent on a HPC website or at the customer service centre, is also considered Non-Personal Information.
Non-Personal Information may be collected or derived by us in the course of operating the HPC website. For example, our Web servers may automatically collect Non-Personal Information which is provided through your browser or stored on a "cookie" when you choose to visit an HPC website.
A cookie is a small text file containing a unique identification number that is transferred (through your browser) from a web site to the hard drive of your computer. The cookie identifies your browser and does not permit a web site to know any personal information about you, such as your name and address. Since cookies are only text files, they cannot run on your computer, search your computer for other information or transmit any information to anyone.
If you are concerned about the use of cookies, you can refer to the help information in your browser software for information on how to disable cookies. If you wish to delete cookies from your machine, consult your browser's help files for instructions on how to do so.
USE OF PERSONAL INFORMATION
Personal Information may be used by us for the following purposes:
* Providing you with HPC services and information you have requested from us, including your use of the HPC website. We may from time to time use your Personal Information to contact you about changes, enhancements or similar notices related to HPC services or website.
* If you have registered for our client centre HPC may send you email materials and other mailings about this website and its services that we feel may be of interest to you. You may at any time end your receipt of such email materials by contacting your customer representative.
* HPC may also use Personal Information if it has reasonable grounds to believe the information could be useful when investigating a contravention of a federal, provincial or foreign law or in order to protect or defend a legal interest.
DISCLOSURE OF PERSONAL INFORMATION
We will not sell or rent your Personal Information to anyone.
We will only disclose your Personal Information to third parties:
* Where you have specifically given us your consent to disclose your Personal Information for a designated purpose; or,
* Who are acting on our behalf as our agents, suppliers or service providers, solely to enable us to more efficiently provide you with HPC Services. Such entities act under contractual controls, requiring them to maintain the confidentiality of all such Personal Information and to use such information solely for purposes related to the provision of HPC Services; or,
* As may be set out in the Terms and Conditions applicable to any HPC service or product, to facilitate the provision of such HPC service, such as fulfilling legal requirements; or,
* As required by law, including by an order of any court, institution or body with jurisdiction or authority to compel the production of information, or in order to protect or defend a legal interest; or
* In connection with a HPC corporate re-organization, merger or amalgamation with another entity, or a sale of all or a substantial portion of the assets of HPC provided that the Personal Information disclosed continues to be used for the purposes permitted by HPC's Privacy Policy by the entity acquiring the information.
LINKS TO OTHER SITES
The HPC website may contain links to other websites and services. While we try to link only to sites and services that share our high standards and respect for privacy, please understand that we are not responsible for the content of, or the privacy practices employed by, other companies or websites. This Privacy Policy applies only to the HPC website, customer and supplier services referencing this Privacy Policy.
SECURITY
HPC takes technical, administrative, and physical security steps to protect Personal Information that you provide to us. For example, HPC makes use of industry standard secure sockets layer (SSL) encryption technology, and employees with access to your Personal Information have been instructed that it is to be used only in adherence with the principles set forth in this Privacy Policy and the laws applicable to our business.
You can help protect the security of your Personal Information. Never give out your client centre password, since this is what is used to access your Company account. Also remember to log out of your account and close your browser window when you finish using the HPC website or client centre or after surfing the Web, so that other people using the same computer won't have access to your information.
CHANGES TO THIS PRIVACY POLICY
HPC may from time to time change its Privacy Policy as new HPC websites, services or products are added or old ones changed. Changes will be effective when notice of such change is posted at on the HPC website. Please check this Privacy Policy regularly for changes.
ADDITIONAL PRIVACY PROCEDURES
Privacy procedures specific to HPC service or products can be found on HPC websites, at the location of the particular HPC service, or in additional terms referenced at such HPC Site. Those procedures are an addendum to this policy, and are inserted at the place where they will be of most use to you.
ACCESSING AND CHANGING ACCOUNT/ REGISTRATION INFORMATION
HPC provides you with the means to access, update, edit or delete any Account or Registration Information you may have provided to us at any time on your own by contacting your customer service representative.
If you are unsure whether we have a record containing any of your Personal Information and would like to confirm whether or not we do, please contact your customer service representative.
QUESTIONS, COMMENTS OR SUGGESTIONS
If you have questions, comments or suggestions about this Privacy Policy or HPC's privacy practices that were not answered here, please contact your customer service manager for more information.
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